As a result, the Word won't function properly. But while doing so, the corrupted files also stay in the system which might lead to " word not responding on Mac" problem. The AutoRecover feature of MS Word enables the users to recover their lost or deleted files. If the problem is fixed, you might have to download a compatible version of the Add-in to your Word. Now, check out whether the problem is fixed or not. Either deactivate the extension or permanently remove it. You will see the file with "filename.dotm" extension. Now click on the Add-Ins option and choose the add-in that you want to disable. Select the Ribbon and open Developer option from the tab.
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